Refund Policy

We want you to be happy with Pebble Pro. If you're not, getting your money back is simple.

30-Day Money-Back Guarantee

Pebble Pro comes with a 30-day no-questions-asked refund guarantee. If Pebble Pro doesn't work for you within the first 30 days of purchase, just ask and we'll refund your money in full.

What Happens When You Request a Refund

• Your payment is refunded - the full amount goes back to your original payment method
• Your license is revoked - Pro features will stop working
• Your content is safe - nothing is deleted from your site

Refunds typically process within 5-10 business days, depending on your bank.

After 30 Days

Beyond the 30-day window, refunds are handled on a case-by-case basis:

• 31-90 days: Refunds considered for issues that are Pebble's fault (bugs, missing features, etc.)
• After 90 days: Partial refunds possible for significant issues

We're reasonable people. If something goes wrong, contact us and we'll work it out.

What's NOT Refundable

• Lost license keys: We can retrieve these for you - just ask
• Domain changes: You get 3 domain changes included with your license
• Duplicate purchases: Contact us and we'll refund one (this counts as a refund)

Chargebacks

If you file a chargeback with your bank instead of contacting us, your license will be automatically revoked. Please reach out to us first - we're happy to help resolve any issues.

Questions?

Something not covered here? Contact us or email hello@hellopebble.io. We respond within 24 hours on business days.